In a service company there are customers who become consumers of the company. Customer satisfaction is formed from the level of performance and company loyalty. If the company does not know about the level of customer satisfaction, the company also cannot develop their services. So from that Pematangsiantar Police Satpas need to know the level of customer satisfaction in order to improve their performance and loyalty. So research is needed to determine the level of customer satisfaction through the Artificial Neural Network method with the backpropagation algorithm which is then predicted and the best results will be searched to be used to give the best results and will display the results of the problems encountered.
| Published by | Sekolah Tinggi Manajemen Informatika dan Komputer Budi Darma |
| Journal Name | JURNAL MEDIA INFORMATIKA BUDIDARMA |
| Contact Phone | +6282161108110 |
| Contact Name | Mesran |
| Contact Email | mesran.skom.mkom@gmail.com |
| Location | Kota medan, Sumatera utara INDONESIA |
| Website | mib| https://ejurnal.stmik-budidarma.ac.id/index.php/mib| |
| ISSN | ISSN : 26145278, EISSN : 25488368, DOI : http://dx.doi.org/10.30865/mib.v3i1.1060, |
| Core Subject | Science, Engineering, |
| Meta Subject | Computer Science & IT, Control & Systems Engineering, Electrical & Electronics Engineering, |
| Meta Desc | Decission Support System, Expert System, Informatics tecnique, Information System, Cryptography, Networking, Security, Computer Science, Image Processing, Artificial Inteligence, Steganography etc (related to informatics and computer science) |
| Penulis | Rahul, Mirza , Gunawan, Indra , Anggraini, Fitri , Sumarno, Sumarno , Kirana, Ika Okta |
| Publisher Article | STMIK Budi Darma |
| Subtitle Article | JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 4, No 1 (2020): Januari 2020 |
| Scholar Google | http://scholar.google.com/scholar?q=%2Bintitle%3A&… |
| View Article | https://ejurnal.stmik-budidarm… |
| DOI | https://doi.org/10.30865/mib.v4i1.1… |
| DOI Number | DOI: 10.30865/mib.v4i1.1742 |
| Download Article [1] | https://ejurnal.stmik-budidarma.ac.id/in… |
| Download Article [2] |
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