The Sungai Nibong Bus Terminal was constructed in 2004 and officially opened to the public in April 2005, serving as a hub for intercity and transit bus services.[1][2][3] In the years after its launch, the terminal faced challenges such as complaints about touts and insufficient amenities.[3][4][5]
In 2021, Easybook, an online transport service provider, was granted a contract to revamp the terminal. The refurbishment included the integration of universal design amenities, implementation of automated ticketing systems and other infrastructure improvements.[2][6] The upgrade project was completed in 2024 with a total cost of RM7 million, an increase from the initial estimate of RM6.2 million.[2]UDA Holdings was appointed to manage the terminal, with plans to introduce retail spaces within the facility.[1]
The terminal is also set to be part of the proposed Mutiara LRT line, which envisions a transit-oriented development around the terminal including a new train station and a maintenance depot at a nearby public space.[2][7][8]
Public transport
Rapid Penang operates five bus routes through the terminal, connecting it with various parts of George Town.[9]