Pine Labs is an Indian company that provides point of sales systems and payment systems, founded in 1998. The company has a valuation of over US$5 billion.[3]
The company makes Android-based point of sale (PoS) machines[4] and has more than 70,000 retailers across India, including retail outlets such as Spencer's Retail, Pantaloons, Shoppers Stop, and Westside.[5] It also has a presence in other countries, primarily in Asia, such as India, UAE, Singapore and Malaysia.[6] On 21 May 2024 Pine Labs got approval from Singapore Court to dissolve its Singapore branch.[7]
The company was founded in 1998.[8] The company evolved from petroleum retail automation to becoming a payments products and services firm for merchants. It has over 100,000 merchants in India and other Asian countries. Pine Labs has sold over 850,000 PoS terminals in India.[9]
In 2004, Pine Labs ventured into mainstream payments and financial offerings for merchants.[10]
The company acquired gifting startup Qwikcilver for $110 million in March 2019.[11][12][13]
In February 2019, the company partnered with RAKBANK to launch a payment platform in the UAE. In March 2018, Google Pay entered into partnership with Pine Labs to capture the offline payments space in India.[14][15] The company partnered with UnionPay in January 2019.[16]
In April 2021, Pine Labs acquired Southeast Asian deals and cash-back platform Fave for $45 million.[17] Fave's co-founders Joel Neoh, Yeoh Chen Chow, and Arzumy MD, will continue working in the company to expand its presence across Southeast Asia and India.[18]
In August, 2021 the company suffered a data breach exposing the data of up to 500,000 of its users to hackers, which raised several concerns on its capabilities to protect sensitive customer information.[19]
In May 2019, it was listed among the top 10 highest-funded startups in India by CNBC TV18.[6] In Jan 2020, it announced it had raised an undisclosed sum from Mastercard .[27] In December 2020, it raised US$75-$100 million led by US based billionaire Stephen Mandel's hedge fund Lone Pine Capital. After this funding Pine Labs valuation increased to more than US$2 billion. In July 2021, it raised $325 million at a valuation of $3.5 billion from Fidelity and Blackrock.[28]
Products and services
The company provides POS devices that allow merchants to accept credit and debit card payments.[29][30][31][32]