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The Procuraduría Federal del Consumidor, or Office of the Federal Prosecutor for the Consumer (PROFECO, for short), is an organization of the Mexican government led by on the Attorney General. Mexico became the second Latin American nation to pass a Federal Consumer Protection Law, on February 5, 1976, and later became the first to create an Office for the Prosecutor.[1] By 1982, the Office had 32 representations, one in each state and one in the Federal District. PROFECO has in total 51 offices all over the republic, and its main office is in Mexico City.[1] The most recent reform of this federal law was signed by the Mexican president Enrique Peña Nieto at the beginning of 2018.[2]
Protect consumers against abuses or fraud by companies operating in Mexico.
Provide information to help consumers make good decisions when they need to buy products.
Inform the community about their rights and obligations as consumers.
Create and put in practice new methods to provide prompt attention for consumer complaints.
Programs
The Good Weekend (El Buen Fin): a shopping weekend intended to stimulate the economy by encouraging consumption[8]
Who is Who on the Prices (Quien es Quien en los Precios (QQP)): PROFECO collects information about prices of products that consumers buy regularly. They make a list comparing the prices of these products at different stores, and share this information with the consumers to help them decide where is the best place to buy.[9]
Consumer magazine: PROFECO has published this monthly magazine for more than 40 years.[10] In this magazine consumers will find a wide variety of information about daily life, like comparison of products, recipes, studies and alerts.[11]
