She was an assistant to Akron head coach Jodi Kest for ten years before being promoted to head coach in June 2018.[4] Prior to Akron she was an assistant coach at Delaware. She played basketball at Richmond.[2] She led Akron to a 2022 Women's National Invitation Tournament appearance.
During her fifth season, Akron announced on February 21, 2023 that Jackson's contract will not be renewed at the end of the season, ending her 5-year tenure.[5] On August 8, 2023 she accepted an assistant position at Cleveland State under Chris Kielsmeier.[6] On March 14, 2024, Jackson was named the new head coach of Youngstown State University.[1]
National champion
Postseason invitational champion
Conference regular season champion
Conference regular season and conference tournament champion
Division regular season champion
Division regular season and conference tournament champion
Conference tournament champion