First, Break All the Rules

First, Break All the Rules

Cover
Author	Marcus Buckingham and Curt Coffman
Language	English
Subject	Management, employee satisfaction, motivating workers
Genre	Nonfiction
Published	May 1999 (Simon & Schuster)
Publication place	United States
Media type	Print, hardcover
Pages	271
ISBN	0-684-85286-1
OCLC	40762827
Dewey Decimal	658.4/09 21
LC Class	HD38.2 .B83 1999

First, Break All the Rules, subtitled What the World's Greatest Managers Do Differently (1999) is a self-help book authored by Marcus Buckingham and Curt Coffman about improving employee satisfaction. The book appeared on the New York Times bestseller list for 93 weeks.[1]Time magazine listed the book as one of "The 25 Most Influential Business Management Books".[2]

Content outline

Buckingham and Coffman discuss the fallacies of standard management thinking and how good managers create and sustain employee satisfaction. The book is a result of observations based on 80,000 interviews with managers[3] as conducted by the Gallup Organization in the last 25 years.^[when?] The book goes into detail on debunking old myths about management, and gives advice to employers on how to obtain and keep talented people in their organization.[4]

Key ideas from the book include:

• treating every employee as an individual.
• not trying to fix weaknesses, but instead focusing on strengths and talent.
• finding ways to measure, count, and reward outcomes

See also

• Motivation

References

1. McGregor, Jena (March 26, 2007). "Ladies And Gents…Marcus Buckingham!". Businessweek. Archived from the original on March 21, 2007. Retrieved August 31, 2010.
2. Sun, Feifei (August 9, 2011). "The 25 Most Influential Business Management Books". Time. Retrieved February 20, 2016.
3. Marcus Buckingham | First, Break All The Rules Archived April 22, 2007, at the Wayback Machine
4. "Leadership Hall Of Fame: Marcus Buckingham, Author Of "First, Break All The Rules"". Fast Company. April 21, 2011. Retrieved February 20, 2016.

External links

• More info about the book at Gallup Management site