Didi Ke Bolo
Didi Ke Bolo (transl. Tell Didi)[1] is an initiative started by the All India Trinamool Congress, that provides a platform for the people of West Bengal to directly lodge concerns or complaints to the Trinamool chairperson and state chief minister Mamata Banerjee. As of 13 August 2019[update], nearly 500,000 grievances were lodged using this platform.[2] BackgroundAll India Trinamool Congress appointed Prashant Kishor as their political strategist after 2019 Indian general election. Kishor conducted a series of meetings with the senior leaders of All India Trinamool Congress, and came up with the idea of "Didi Ke Bolo".[3][4][5] ImplementationA 250-members team runs an office for "Didi Ke Bolo" at Rajarhat, Kolkata. When someone calls to lodge a grievance, an executive receives the call, and notes down the contact information of the caller, and the nature of the complaint. Complaints are received from the project's official website also. Usually, a complainant gets a call back within 48 hours. The entire process is supervised by the chief minister's grievance cell.[2] ReceptionAccording to The New Indian Express, this campaign received good response from the people of West Bengal.[6] As of 13 August 2019[update] nearly 500,000 grievances were lodged using this platform.[2] More than one lakh people have called the helpline number in the last 24 hours to convey their messages to the chief minister.[7] In August 2019, a person in Durgapur, West Bengal was beaten up by after he lodged corruption complaint against a local political leader.[8] On 8 August 2019, 20 Bengali families from Karnataka were rescued by complaining in "Didi Ke Bolo". Their houses were surrounded by flood water.[9][10][11] Dilip Ghosh, BJP chief of West Bengal, claimed that the campaign is copied from BJP's Chai Pe Charcha.[12] Indian National Congress leader Somen Mitra launched "Didike Bolchi" and asked several questions. Mitra remarked "We want to keep the questions and answers on record, which necessitated our own website".[13] References
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