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Franz joined Lufthansa in 1990. During that time, he was involved in Lufthansa's turnround following the Gulf War, when he served in the office of Jürgen Weber, the then chief executive.[2]
From 1 January 2011 until 30 April 2014 he served as CEO of Deutsche Lufthansa AG as successor of Wolfgang Mayrhuber.[4] During his time in office, he sought to fight back against the budget airlines by eliminating duplication between Lufthansa's point-to-point short-haul services and Germanwings.[5] Also under his leadership, Lufthansa completed the sale of its UK subsidiary British Midland International to International Airlines Group.[6]
In 2013, Franz stepped down as chief executive of Lufthansa midway through the airline's restructuring programme to become chairman of the Swiss pharmaceutical company Roche the following year.[8][9] He had been a member of Roche's board since 2011.[10]