Her critique of the Stanford prison experiment persuaded investigator Philip Zimbardo (later her husband) to stop the experiment after only six days.[6] The experience also shaped Maslach's later career, particularly her interest in occupational burnout[8] as a response to unavoidable stress.[9] Maslach and Zimbardo married in 1972, a year after the study.[10]
In 1981, Maslach and Susan E. Jackson authored the Maslach Burnout Inventory (MBI) to assess an individual's experience of occupational burnout in human services settings.[4] She later developed alternative versions of the original MBI to be used to assess education settings (1986) and general occupational settings (1996).[11] More than 30 years later, in 2014, the Maslach Burnout Inventory was still being cited as "the mainstream measure for burnout".[12]
From 1988 to 1989, she was president of the Western Psychological Association (WPA). Since 2001, she has been vice provost for undergraduate education at the University of California, Berkeley.[7]
^ abWorth, Katie. "When Scientists Are Mad about Each Other". Scientific American. Retrieved 2018-01-05. In lectures they frequently discuss the moment when Maslach argued with Zimbardo in the parking lot, which Zimbardo describes as an act of heroism, because she stood up for her principles even though she knew the consequence might be losing his and his colleagues' approval—and ending a relationship she cared about.
^ abMaslach, C.; Jackson, S.E. (1981). "The measurement of experienced burnout". Journal of Occupational Behavior, 2, 99–113.
^Leiter, M.P; Maslach, C. (1999). "Six areas of worklife: A model of the organizational context of burnout". Journal of Health and Human Resources Administration,21, 472–489.
^ ab"The Stanford Prison Experiment: Still powerful after all these years (1/97)". News.stanford.edu. 1996-08-12. Archived from the original on 2011-11-18. Retrieved 2018-07-12. Maslach walked into the mock prison on the evening of the fifth day. Having just received her doctorate from Stanford and starting an assistant professorship at Berkeley, she had agreed to do subject interviews the next day and had come down the night before to familiarize herself with the experiment.
^Ratnasar, Romesh (2011). "The Menace Within". Stanford Alumni Magazine. Retrieved July 12, 2018. The clearest influence the study had on me was that it raised some really serious questions about how people cope with extremely emotional, difficult situations, especially when it's part of their job—when they have to manage people or take care of them or rehabilitate them. So I started interviewing people. I started with some prison guards in a real prison, and talked to them about their jobs and how they understood what they were doing...I interviewed people who worked in hospitals, in the ER. After a while I realized there was a rhythm and pattern emerging, and when I described it to someone they said, "I don't know what it's called in other professions, but in our occupation we call it 'burnout.'
