PT. LF Beauty Manufacturing Indonesia is a Hong Kong-based Li & Fung group of companies engaged in manufacturing services. The Company has 4 regular customers, namely: PT JHHP, PT.Diversey, PT.Topindo and PT.Wavin. During 2015 the company got 12 defect complaints which 8 complaints came from PT. JHHP. This study aims to determine the cause of disability complaints of PT JHHP, provide improvements to existing problems so that it does not occur in the future and as a measure of company productivity to improve production quality. This research method uses Six Sigma with DMAIC stages (Define Measure, Analyze, Improvement, Control). The object of research is the production data of August 2015 in accordance with customer complaints data. The result of analysis of JHPP customer's complaint obtained the biggest defect of kiwi paste product according to the diagram is finish good leak. Factors affecting the defect complaints of the finish good leaked kiwi paste product is the operator often do autocapper engine wind adjusment, unavailability of space thermometer tool in the warehouse area and dry production area, unavailability of wind pressure gauge used to determine the number of bars used in the asemble process and the temperature of the storage area space exceed the standard set. Defect value decreased, before implementation of 3.497 DPMO with sigma level 4.20 to 568 DPMO with 4.75 sigma level
| Published by | Universitas Serang Raya |
| Journal Name | Jurnal Sistem dan Manajemen Industri |
| Contact Phone | - |
| Contact Name | - |
| Contact Email | - |
| Location | Kota serang, Banten INDONESIA |
| Website | JSMI| http://e-jurnal.lppmunsera.org/index.php/JSMI| |
| ISSN | ISSN : 25802887, EISSN : 25802895, DOI : -, |
| Core Subject | Engineering, |
| Meta Subject | Engineering, Industrial & Manufacturing Engineering, Transportation, |
| Meta Desc | This journal aims to publish the results of research in the field of Industrial Engineering is published twice a year, managed by the University of Serang Raya. The scope of Sciences covers Operations Research, Manufacturing System, Industrial Management, Ergonomics and Work System, Logistics and Supply Chain Management, and other scientific studies in accordance with scope field of Industrial Engineering research. |
| Penulis | Nelfiyanti, Nelfiyanti , Rani, Annisa Mulia , Fauzi, Achmad |
| Publisher Article | Universitas Serang Raya |
| Subtitle Article | Jurnal Sistem dan Manajemen Industri Vol 2, No 1 (2018) |
| Scholar Google | http://scholar.google.com/scholar?q=%2Bintitle%3A&… |
| View Article | http://e-jurnal.lppmunsera.org… |
| DOI | https://doi.org/10.30656/jsmi.v2i1.… |
| DOI Number | DOI: 10.30656/jsmi.v2i1.609 |
| Download Article [1] | http://e-jurnal.lppmunsera.org/index.php… |
| Download Article [2] | http://download.garuda.ristekdikti.go.id… |
Informasi yang terkait dengan IMPLEMENTASI SIX SIGMA UNTUK PERBAIKAN KUALITAS PRODUK KIWI PASTE BERDASARKAN KELUHAN PELANGGAN
Riset implementasi Mahadata