The station is north of Sturry village. It is also the nearest station to the town of Fordwich.[1]
The two platforms are staggered and are either side of the A28 road which passes through a central level crossing. The A291 road to Herne Bay is also near the station.[2] Platform 1 provides services towards Canterbury West, Ashford International and London. Platform 2 provides services towards Ramsgate and Margate. This platform also has a part-time staffed booking office and ticket machines.[3]
The unusual layout of the station has caused problems, as there is no direct pedestrian access between the two platforms. In 2020, a man was fined for trespassing by Network Rail when he jumped the level crossing barriers in order to make a train connection.[4]