Capsule (CRM)

Capsule
IndustrySoftware as a Service
Founded2009
FounderDuncan Stockdill
Phillip Haines
Wendy Rule
HeadquartersManchester
Key people
Steve Ledgerwood (CEO)
ServicesSales management
Customer relationship management
Cloud computing
Number of employees
32
Websitehttps://capsulecrm.com

Capsule is a customer relationship management (CRM) software-as-a-service web application and mobile app developed by Zestia, a privately-held software company that operates globally and was founded in 2009.[1][2]

History

Capsule was released in 2009 originally under the name Javelin, before being renamed to Capsule in 2010.[3]

In 2011, Capsule launched an integration with G Suite Marketplace.[4]

In 2013, Capsule released Capsule for Mobile on the App Store and Play Store.[5]

In 2018, Capsule released a Teams plan. The primary functions of the Teams plan are for businesses to assign responsibility for contacts, control access to data, and report on team performance.[6]

Recognition

  • Winner – Best Entrepreneurial Tech Company in 2011 – Northern Tech Awards.[7]
  • Shortlisted – Best CRM for SMB – TechRadar Pro Best for Business Awards 2017[8]
  • Winner – Best CRM Solution – TechRadar Pro Best for Business Awards 2019: Best business software-as-a-service [9]

See also

References

  1. ^ "Capsule CRM Software – 2018 Reviews, Demo & Pricing". www.softwareadvice.com. Retrieved 2018-06-11.
  2. ^ Fox, Killian (2014-01-12). "Manchester's leading tech startups". the Guardian. Retrieved 2018-06-11.
  3. ^ "Javelin – Shooting an Arrow into CRM – CloudAve". CloudAve. 2009-03-19. Retrieved 2018-06-11.
  4. ^ "Capsule CRM – G Suite Marketplace". gsuite.google.com. Retrieved 2018-06-11.
  5. ^ "Capsule – Apps on Google Play". play.google.com. Retrieved 2018-06-11.
  6. ^ "Capsule Adds Teams Plan to Its CRM". Retrieved 2019-05-12.
  7. ^ "Software firm triumphs at inaugural tech awards | TheBusinessDesk.com". North West. 2011-03-24. Retrieved 2018-06-11.
  8. ^ "TechRadar Pro – Best for Business Awards 2017". TechRadar. Retrieved 2018-06-11.
  9. ^ "TechRadar Pro – Best for Business Awards 2019". TechRadar. Retrieved 2019-05-12.