Soon after Potts had qualified as a barrister, her mother died suddenly aged 54. Potts found that cooking, especially baking, helped her to cope with her loss, and took this further by enrolling for a nine-month pâtisserie diploma course at Le Cordon Bleu in London. She wrote about this part of her life in a memoir, A Half Baked Idea, which was published in 2020,[6][7] and won the Debut Book section of the Fortnum & Mason Food and Drink Awards. She won the Guild of Food Writers award for Food Writing in 2020, for her writing in Slightly Foxed, The Guardian, Grazia, The Spectator and Glamour.[8] Her second book, Butter, a cookery book, appeared in 2022;[9][10]Nigella Lawson said of it that Potts "explains, educates, inspires, and writes like an angel with devilish wit".[11]
She writes on food for publications including The Spectator[12] and North-West England website Confidentials.com.[13]