Stephen Thomas Erlewine of AllMusic said this album was "a terrific, concise collection of the group's 11 biggest hits", with two solo Michael Jackson singles. It resulted "a budget-line disc ideal for budget-minded casual fans."[2]
The album failed to chart in Billboard at its original release year 1999. But in 2009, after Michael Jackson's sudden death, it charted and peaked at number 8 on Billboard Catalog Albums chart dated July 25, 2009.[3][4] The album cracked the Billboard 200 in February 2012, peaking at number 114.[3][5]
As of August 2013, the album has sold 1,063,000 copies in the US.[6]