Critical success factor

Critical success factor adalah istilah manajemen untuk menyebut elemen-elemen yang diperlukan bagi organisasi atau proyek untuk mencapai misinya. Untuk mencapai tujuan mereka, mereka perlu mengetahui setiap key success factor (faktor kunci keberhasilan) dan key result area (area hasil kunci).^[1]

Konsep success factor dikembangkan oleh D. Ronald Daniel dari McKinsey & Company pada tahun 1961.^[2] Proses ini disempurnakan menjadi Critical success factor oleh John F. Rockart antara tahun 1979^[3] dan 1981.^[4] Pada tahun 1995, James A. Johnson dan Michael Friesen menerapkan itu dalam berbagai bidang.^[5]

Tipe Critical success factor:^{[butuh rujukan]}

Industry critical success factors yang dihasilkan dari karakteristik industri tertentu
Strategy critical success factors yang dihasilkan dari strategi kompetitif yang dipilih usaha
Environmental critical success factors yang dihasilkan dari perubahan ekonomi atau teknologi
Temporal critical success factors yang dihasilkan dari kebutuhan organisasi internal dan perubahan

Bacaan lanjutan

David Parmenter, Key Performance Indicators. John Wiley & Sons 2007, ISBN 0-470-09588-1.
Klaus G. Grunert and Charlotte Ellegaard. The Concept of Key Success Factors: Theory and Method, 1992, ISSN 0907-2101.
Michael Amberg. Backgrounp of Critical Success Factor Research, 2005

Referensi

^ "Critical success factors (CSF)". www.businessdictionary.com. BusinessDictionary. Diarsipkan dari versi asli tanggal 2017-12-05. Diakses tanggal 15 May 2017.
^ Daniel, D. Ronald, "Management Information Crisis," Harvard Business Review, Sept.–Oct., 1961.
^ Rockart, John F. "Chief Executives Define Their Own Data Needs" published in "Sussex Business Review" March 1979
^ Rockart, John F. "A Primer on Critical Success Factors" published in The Rise of Managerial Computing: The Best of the Center for Information Systems Research, edited with Christine V. Bullen. (Homewood, IL: Dow Jones-Irwin), 1981, OR, McGraw-Hill School Education Group (1986)
^ Johnson, James A. and Michael Friesen (1995). The Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy. New York: Quorum Books. ISBN 978-0-89930-836-4.

[1] "Critical success factors (CSF)". www.businessdictionary.com. BusinessDictionary. Diarsipkan dari versi asli tanggal 2017-12-05. Diakses tanggal 15 May 2017.

[2] Daniel, D. Ronald, "Management Information Crisis," Harvard Business Review, Sept.–Oct., 1961.

[3] Rockart, John F. "Chief Executives Define Their Own Data Needs" published in "Sussex Business Review" March 1979

[4] Rockart, John F. "A Primer on Critical Success Factors" published in The Rise of Managerial Computing: The Best of the Center for Information Systems Research, edited with Christine V. Bullen. (Homewood, IL: Dow Jones-Irwin), 1981, OR, McGraw-Hill School Education Group (1986)

[5] Johnson, James A. and Michael Friesen (1995). The Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy. New York: Quorum Books. ISBN 978-0-89930-836-4.

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Critical success factor

Bacaan lanjutan

Referensi

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