Role conflict and role ambiguity that experienced by employees on a company can causing job stress. Job stress experienced by employee can directly effect the high and low of employees organizational commitment. The aim of this research was to examine and analyze the influence of role conflict to job stress, the influence of role ambiguity to job stress, the influence of job stress to organizational commitment, the influence of role conflict to organizational commitment through job stress as intervening variable and the influence of role ambiguity to organizational commitment through job stress as intervening variable.The population in this research was employees at PT. Telekomunikasi Indonesia, Tbk. Witel Semarang with total amount of 170 employees by taking the research sample as much as 90 employees using quota sampling technique. Data would be analyzed by using multiple linear regression analysis. The data testing technique used path analysis or path analysis,  which the path  analysis  includes:  test  validity,  reliability test,  classical assumption test, T test, F test, coefficient determination test and test sobel to test the mediation effect.Based on the result of this research, the researcher concluded that role conflict and role  ambiguity  had  positive  and  significant  influence  to  job  stress.  Job  stress  had a negative and  significant  effect  on  organizational  commitment.  Role conflict  had  no negative and significant effect on organizational commitment mediated by job stress, whereas  role  ambiguity  had  a  negative   and  significant  effect  on  organizational commitment that was mediated by job stress.
| Published by | Universitas Diponegoro |
| Journal Name | Diponegoro Journal of Management |
| Contact Phone | - |
| Contact Name | - |
| Contact Email | - |
| Location | Kota semarang, Jawa tengah INDONESIA |
| Website | djom| https://ejournal3.undip.ac.id/index.php/djom| |
| ISSN | ISSN : -, EISSN : -, DOI : -, |
| Core Subject | Science, |
| Meta Subject | Decision Sciences, Operations Research & Management , |
| Meta Desc | Media publikasi karya ilmiah lulusan S1 Prodi Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro yang memuat berbagai hasil penelitian maupun kajian mengenai manajemen keuangan, manajemen sumber daya manusia, manajemen pemasaran, manajemen strategik dan manajemen operasional. |
| Penulis | Silvia, Cindy , Yuniawan, Ahyar |
| Publisher Article | Faculty of Economics and Business Diponegoro University |
| Subtitle Article | Diponegoro Journal of Management Volume 6, Nomor 4, Tahun 2017 |
| Scholar Google | http://scholar.google.com/scholar?q=%2Bintitle%3A&… |
| View Article | https://ejournal3.undip.ac.id/… |
| DOI | http://download.garuda.ristekdikti.… |
| DOI Number | Full PDF (317.998 KB) |
| Download Article [1] | https://ejournal3.undip.ac.id/index.php/… |
| Download Article [2] | http://download.garuda.ristekdikti.go.id… |
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