Stephen G. HainesStephen G. Haines (1945–2012) was an American organizational theorist, management consultant, author of books on management and systems thinking.[1] BiographyStephen Haines earned a B.S. in engineering from the United States Naval Academy. He also worked for a doctorate in Management and Educational Psychology from Temple University, but did not complete the dissertation He received a Master of Science in Administration in Organization Development under Richard F. Ericson and Jerry Harvey at the George Washington University.[1] As a former U.S. Naval officer, he flew Navy jets, piloted ships, and served off Vietnam.[2] In the 1970s, Haines worked as an executive and consultant. He was executive vice president of Imperial Corporation of America,[1] a nationwide financial services firm that filed for bankruptcy in 1990.[3] and senior vice president of Freddie Mac. He also held executive positions with MCI Inc., Exxon, Sunoco, and Marriott Corporation. In the 1980s, he was president of University Associates (UA) Consulting and Training Services. He founded the Haines Centre for Strategic Management in 1990, serving as CEO; the firm now has a network of offices in over 25 countries. He was very active in the formulation of the Association for Strategic Planning's strategic planning certification program. Haines died in San Diego, California on July 2, 2012. WorkStrategic Management SystemTo develop a strategic management system, Haines (2000) suggested using the "Systems Thinking Approach" and its five-phased (ABCDE) Systems Thinking model that invites the leader to ask and answer five important questions:[4][5]
These five questions "align directly with the five phases of a system: (1) output, (2) feedback loop, (3) input, and (4) throughput/actions (5) within the dynamic and changing environment".[5] PublicationsHaines wrote more than 16 books, over 50 articles, and developed 12 volumes of the Haines' Strategic Library.[6] A selection:
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