Sistem pemrosesan transaksi


Sistem pemrosesan transaksi adalah bagian dari sistem informasi yang mengadakan pencatatan transaksi rutin harian yang diperlukan untuk menjalankan bisnis. Contohnya ialah pencatatan pesanan penjualan, pemesanan hotel, penggajian, pencatatan karyawan dan pengiriman.[1]

Tujuan utama dari sistem pada tingkat ini adalah untuk menjawab pertanyaan rutin dan melacak arus transaksi yang melalui organisasi. Pada tingkat operasional, tugas, sumber daya, dan tujuan ditentukan sebelumnya dan sangat terstruktur. Contohnya pada keputusan untuk memberikan kredit kepada pelanggan yang dilakukan oleh pengawas tingkat yang lebih rendah sesuai dengan kriteria yang telah ditetapkan sebelumnya. Pada kondisi ini, diadakan penentuan mengenai pemenuhan kriteria pelanggan.[1]

Manajer butuh sistem untuk memonitor status operasional internal dan hubungan perusahaan dengan lingkungan eksternal. Sistem pemrosesan transaksi juga merupakan pembuat utama informasi bagi jenis sistem lainnya. Sistem pemrosesan transaksi sering kali sangat penting bagi bisnis sehingga kegagalan sistem selama beberapa jam dapat mengakibatkan kebangkrutan perusahaan dan mungkin perusahaan lain yang berhubungan dengannya.[1]

Referensi

  1. ^ a b c Kenneth C. Laudon dan Jane P. Laudon. Sistem Informasi Manajemen, Buku 1 (edisi 10). Jakarta: Salemba Empat. 


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